acb999 Terms and Conditions
Please read these terms and conditions carefully before using the acb999 platform — full information about your rights and responsibilities is provided here.
Introduction and Applicability
Welcome to the acb999 platform. The following terms and conditions ("Terms") form a legal agreement between acb999 and you.
Important Notice: By registering for or using the acb999 platform, you are considered to have read, understood and accepted these terms and conditions in full. If you do not agree with these terms, please refrain from using the platform.
These terms and conditions apply to all services, games, bonuses, payments and support activities of acb999. Every user must comply with these terms. acb999 reserves the right to change these terms at any time, and continued use of the platform after any change will be considered acceptance of the updated terms.
Eligibility and Registration Requirements
The following eligibility criteria must be met to open an account and use services on acb999.
1.1 Age Limit and Legal Eligibility
The acb999 platform is strictly for individuals aged 21 or above. At the time of registration you must confirm that:
- You are at least 21 years of age.
- You are opening an account in your own name and all information provided is completely true and accurate.
- Participating in online gaming is legally permitted for you under the laws of your place of residence.
- You are of sound mind and have the capacity to make informed decisions.
acb999 may request identity documents at any time for age verification. Providing false information will result in immediate account closure and the balance may be forfeited.
1.2 One Account Per Person
Only one acb999 account may be opened per person, household or IP address. Creating multiple accounts is strictly prohibited and will be treated as bonus fraud. In the event of a breach of this rule, all accounts will be closed and all balances and bonuses will be cancelled.
1.3 Geographic Restrictions
acb999 reserves the right to restrict services for users from certain countries or regions. If you access the platform from an area where our services are prohibited, it is your responsibility to comply with those local laws. acb999 accepts no legal liability in such cases.
Account Management and Security
Ensuring the security of your acb999 account is your own responsibility.
Protection of Login Credentials
Keep your username and password completely confidential. Never share this information with any third party. You are responsible for any unauthorized activity on your account. If you notice any suspicious activity, contact acb999's 24/7 live chat immediately.
Identity Verification (KYC)
acb999 reserves the right to verify your identity at any time. A national identity card, passport or other government-issued document may be requested. Completing KYC may be mandatory before withdrawals or for large transactions. If documents are not submitted within the specified time, the account may be temporarily suspended.
Keeping Information Up to Date
Always keep the contact details provided at registration (phone number, email) up to date. acb999 will not be held responsible if important notices or transactions are disrupted due to incorrect or outdated information.
Account Transfer Prohibited
An acb999 account is entirely personal. Selling, transferring or permitting others to use your account is strictly prohibited. Breach of this rule will result in permanent account closure.
Bonus and Promotion Rules
All bonuses and promotional offers on acb999 are provided under the following terms and conditions.
Welcome Bonus: 150% bonus on first deposit, up to a maximum of ৳10,000. Example: deposit ৳1,000 and receive a ৳1,500 bonus, total ৳2,500; or deposit ৳14,000 and receive a ৳10,000 bonus, total ৳24,000. Wagering requirement: 20x.
General Terms for Bonus Use
- All bonuses come with a specific wagering requirement, which is stated in the bonus details.
- Bonus balance cannot be withdrawn without completing the wagering requirement.
- acb999 reserves the right to change, suspend or cancel any bonus offer, its terms or amount.
- If evidence of bonus abuse or fraud is found, the bonus will be cancelled immediately.
- Each promotion has its own validity period; if the bonus is not used within the specified time, it will be cancelled.
- Multiple bonus offers cannot be combined at the same time unless explicitly permitted.
VIP Cashback Program
acb999 provides weekly cashback across four VIP tiers:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.6% weekly cashback.
- Gold: Up to 0.9% weekly cashback.
- Platinum: Up to 1.2% weekly cashback.
Advancement through VIP tiers is determined based on your ongoing participation and activity. acb999 reserves the right to change the terms of VIP benefits.
Deposit and Withdrawal Policy
All rules governing financial transactions on acb999 are detailed here.
Deposit Terms
- Minimum deposit amount: ৳500 per method.
- Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
- Deposited funds must come from your own verified source.
- Receiving funds from third parties is strictly prohibited.
- After a successful deposit, funds will be added to the account.
Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Withdrawal processing time: generally within 1 hour.
- Withdrawals can only be made using the same method used to make the deposit.
- Withdrawals may be put on hold if KYC verification has not been completed.
- If there is an active bonus on the account, withdrawals can only be made after completing the wagering requirement.
Anti-Money Laundering Policy (AML)
acb999 takes every precaution to prevent money laundering. We monitor suspicious transactions and reserve the right to report to authorities when necessary. If any transaction appears to be connected to money laundering, that account will be closed immediately and funds may be seized.
Gaming Rules and Fair Play
All games on acb999 are conducted fairly and transparently.
Game Rules and Outcomes
Each game on acb999 has its own rules, which should be read before starting the game. All game outcomes are determined through Random Number Generator (RNG) technology, which is entirely impartial and verifiable. In the event of a technical error affecting a game outcome, acb999 reserves the right to make the final decision.
Special Terms for Live Betting
Additional terms apply to live betting and casino games:
- acb999 will not be held responsible if a bet is voided due to loss of internet connection.
- If a game is interrupted due to a technical issue, the game may resume from the last saved state.
- In live casino games, the dealer's decision will be considered final.
- Results for cricket, football or other sports betting will be determined in accordance with the decision of the relevant sporting authority.
Technical Error Policy
If an incorrect payout or bonus is issued due to a software error, server problem or any other technical cause, acb999 reserves the right to correct the error and reclaim any funds incorrectly credited. If a user exploits an error to gain an unfair advantage, the account will be closed.
Prohibited Activities and Code of Conduct
Any of the following activities are strictly prohibited and may result in account closure.
Warning: Engaging in the activities listed below will result in permanent account closure and all balances may be forfeited. Legal action may be taken if necessary.
Fraud and Manipulation
- Using software, bots or automated systems to gain an unfair advantage.
- Attempting to manipulate or hack the game or betting system.
- Opening an account using a false identity or inaccurate information.
- Creating multiple accounts to take advantage of bonuses ("bonus hunting").
- Attempting to fulfil bonus wagering requirements through coordinated betting arrangements.
Illegal Activities
- Money laundering or depositing funds from illegal sources.
- Using the platform for criminal purposes.
- Defrauding or harassing other users.
- Attempting to spread malicious code or viruses.
Privacy and Data Protection
acb999 places the highest importance on protecting your personal information.
Data Collection and Use
acb999 collects and processes your personal information for the purpose of providing services. Collected data is not sold or improperly shared with third parties. For more details, please read our Privacy Policy.
- Information provided for registration and identity verification is stored securely.
- All transactions are secured using SSL encryption technology.
- Payment information is not stored directly but is processed through a secure payment gateway.
Cookies & Tracking
acb999 uses cookies to operate the website effectively. By using the platform, you agree to the use of cookies. Options to manage cookies can be found in your browser settings.
Responsible Gaming Policy
acb999 is committed to building a healthy and responsible gaming culture.
Keep Yourself Safe
Gaming is a form of entertainment. acb999 encourages you to:
- Set a budget and stay within that limit.
- Do not place more bets in an attempt to recover money you have lost.
- Contact us to set your own deposit or betting limits.
- If gaming is affecting your daily life, take a break.
- If needed, request a temporary or permanent closure of your account.
To learn more about responsible gaming, see our Responsible Gaming Guide.
Remember: Gaming carries financial risk. For those aged 21 and above only. Never bet more than you can afford.
Account Suspension & Closure
acb999 may suspend or permanently close an account under the following circumstances.
Temporary Suspension
- When KYC verification is pending.
- When suspicious transactions or activity are detected.
- During technical maintenance.
- At the user's own request (responsible gaming).
Permanent Closure
- Serious violation of the terms and conditions.
- Evidence of fraud or deception.
- If the user is found to have misrepresented their age.
- Suspicion of money laundering.
Closing Your Account Yourself
You can request account closure at any time by contacting our 24/7 live chat. If your account has a balance at the time of closure and your KYC is complete, withdrawal will be possible in accordance with the applicable rules.
Limits of Liability & Dispute Resolution
Learn about the limits of acb999's legal liability and the dispute resolution process.
Limits of Liability
acb999 does not accept responsibility for the following:
- Losses caused by the user's internet connection or device issues.
- Delays or issues caused by third-party payment gateways or banks.
- Uncontrollable events (Force Majeure) such as natural disasters, cyberattacks, and the like.
- Losses caused by the user's own negligence or carelessness.
Dispute Resolution Process
If you have a dispute or complaint, please contact our customer service team first:
- Step 1: Describe the dispute via 24/7 live chat or by email at [email protected].
- Step 2: Our team will provide an initial response within 48 hours.
- Step 3: A detailed investigation will be carried out after gathering the necessary information and evidence.
- Step 4: A final decision will be made based on the findings of the investigation.
acb999's final decision will be considered binding on all parties.
Changes to Terms & Conditions and Contact
Information about changes to these terms and conditions and how to contact us is provided here.
Policy on Changes to Terms and Conditions
acb999 reserves the right to change these rules and terms and conditions at any time without prior notice. However, for significant changes, an effort will be made to inform users via email or platform notifications. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. It is therefore recommended that you visit this page regularly.
Contact Us
If you have any questions or comments about these rules and terms and conditions, please contact us:
- Live Chat: Instant support in Bengali, 24/7.
- Email: [email protected]
Our customer service team is always here for you.