acb999 Privacy Policy
This policy fully describes how your personal information is collected, used, and protected on the acb999 platform.
1. Introduction and Scope
acb999 ("we", "our", or "platform") operates an online betting and gaming service for users in Bangladesh. This privacy policy explains what personal information we collect about you when you use our website acb999.cam, how we use that information, who we share it with, and what your rights are.
By registering an account or using the services on this platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.
We place the highest importance on your privacy, and our platform is fully secured with SSL encryption technology. acb999 never sells your information to third parties without your consent.
2. What Information We Collect
acb999 collects information in two main ways: (a) what you provide directly, and (b) information collected automatically while you use the platform.
2.1 Information You Provide Directly
Registration and Identity Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 and above are permitted)
- Email address
- Mobile phone number
- National ID card or passport number (for identity verification)
- Permanent address
Financial and Payment Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.2 Information Collected Automatically
Technical and Usage Information
- IP address and device identifier
- Browser type and operating system
- Website browsing activity and page visit history
- Gameplay history and betting activity
- Login date and time (Bangladesh Standard Time)
- Cookie and session data
3. Purpose of Information Use
acb999 uses the information collected for the specific purposes listed below. We never use your information for any purpose outside this list.
Account Management
Creating, verifying, and managing your account; confirming identity; ensuring secure login; and preventing fraud.
Financial Transactions
Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer; ensuring a minimum deposit of ৳500 and withdrawal of ৳800.
Customer Support
Providing support in Bengali via 24/7 live chat; resolving your complaints and questions; and improving service quality.
Security and Compliance
Ensuring responsible gaming; verifying the 21+ age requirement; preventing money laundering and fraud; and complying with applicable policies.
Service Improvement
Analysing user experience; improving platform functionality; and providing relevant promotions and bonus offers.
Communication
Sending important account updates, transaction confirmations, and, with your permission, promotional messages.
4. Information Sharing and Disclosure
acb999 does not sell your personal information. However, we may share information with third parties in the following limited circumstances:
4.1 Service Partners
Payment processors (bKash, Nagad, Rocket, banks), technology support providers, and game software suppliers (such as PG Soft, Pragmatic Play, JILI, Spribe) receive only the information necessary to provide their respective services. These partners are required to follow data protection standards as strict as our own.
4.2 Legal Obligations
We may be legally required to provide information to authorities in response to a court order, government investigation, or legal process. In such cases, we provide only the minimum information necessary to meet the legal requirement.
4.3 Security and Fraud Prevention
Information may be used to protect account security, detect and prevent fraudulent activity, and maintain the integrity of the platform.
acb999 never sells or rents your personal information to advertisers, data brokers, or any other third party.
5. Cookies and Tracking Technologies
Cookies and similar technologies are used on the acb999 website. Cookies are small data files stored in your browser that help improve your experience.
Essential Cookies
These cookies are required to maintain login sessions, perform security verification, and support the basic functionality of the website. Without them, the platform will not work properly.
Functional Cookies
These cookies are used to remember your preferences (such as language settings), previous game activity, and to provide a personalised experience.
Analytics Cookies
These are used to understand which parts of the website are used most and to improve platform performance. This information is analysed in aggregate form.
You can disable cookies at any time through your browser settings. However, doing so may limit some functionality of the platform.
6. Data Retention Period
acb999 determines how long your personal information is retained based on the type of data and its purpose. We do not keep any information beyond the necessary period.
Account Information
Retained for as long as the account is active and for a maximum of five years after the account is closed.
Financial Transactions
Transaction records are retained for up to seven years due to legal and audit requirements.
Technical Logs
IP logs and session data are generally kept for up to 90 days for security review purposes.
7. Your Rights and Controls
As a registered user of acb999, you have the following rights over your own information:
Right to Access: You may request at any time to know what information we collect and store about you.
Right to Correction: If any of your information is incorrect, you may contact us to have it corrected.
Right to Deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
Right to Object to Processing: You may opt out of marketing communications at any time.
Right to Data Portability: You may request to receive your personal information in a common format.
To exercise any of the above rights, contact our support team via 24/7 live chat or by email at: [email protected]
8. Protection of Minors
acb999 is intended only for individuals aged 21 or older. We do not knowingly collect any information from persons under the age of 21.
We follow an age verification process at registration, and if any user is suspected of being a minor, their account is suspended immediately. Any information collected from a minor is deleted promptly.
If as a parent or guardian you believe your minor child has registered on our platform, please contact us immediately at [email protected]
9. Data Security Measures
To protect your information, acb999 has implemented industry-standard technical and organisational security measures.
SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, keeping your information safe during sending and receiving.
Secure Servers: Our server infrastructure is located in secure data centres and monitored 24/7.
Access Controls: Only authorised personnel have access to your information, and all are bound by strict confidentiality agreements.
Regular Audits: Our security measures are regularly reviewed and updated to guard against the latest threats.
While we provide the highest level of protection, no method on the internet is 100% secure. You are therefore encouraged to keep your password confidential and to avoid logging in from unfamiliar devices.
10. Policy Changes and Updates
acb999 may update this privacy policy from time to time. For any significant changes, we will notify you by email or with a notice when you log in to the platform.
The "Last Updated" date at the top of the policy always indicates when the most recent change was made. We encourage you to review this page regularly.
Continuing to use the platform after any changes have been made will be considered your agreement to the updated policy.
10.1 Third-Party Websites
Although our platform may contain links to third-party websites, this privacy policy applies only to acb999.cam. We are not responsible for the privacy practices of third-party websites.
10.2 International Data Transfers
Our server infrastructure may be located in various countries. In such cases, your information will be handled in accordance with the data protection laws of those countries. We always ensure a high standard of protection regardless.
11. Contact Us
If you have any questions, requests, or complaints about this privacy policy, please get in touch with us. Our customer support team is available 24/7 in Bengali to assist you.
Privacy Contact
24/7 Live Chat — Log in to the platform for immediate assistance
Email: [email protected]
Response time: as soon as possible according to Bangladesh Standard Time (BST, UTC+6)
For more information, see our FAQ page, Terms and Conditions, and Responsible Gaming Guide.